Frequently Asked Questions

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One Home, One App

The app works with all Geeni smart home devices, allowing easy control of your home from your Android or iOS smartphone. Allow your family, neighbors, and guests to access all your Geeni Smart Home devices.
Customer Reviews

Overall rating: 4.7113404 / 5 from 97 reviews.

AI Generated Review Summary

Summary topics

Review topics: ["setup","features","issues","work","plug","brand","solution","life","app","options","access"].

Review highlights

Reviews

Great device

"Bought in 3 2022 and all have worked reliably. Although, bought a smart bulb a year later and it does have a quark, it turns on by itself once a week, same day same time. . . no, not programmed to do that. Other than that, since it's hard to buy any additional ones, it may mean that the line of the DOT has been discontinued, a real shame"

Tom (5/5)

Terrible Information, Even worse interface

"Good luck getting your outlets to work for more than a few hours, much less days. I have tried multiple outlets, Internet connections, and devices, and every single one performs the exact same. They will stop working after about 2 or 3 hours requiring to be set up again in the app. The company also doesn't provide any technical specs for their devices, no UL listing, and no certifications to be found unless you inquire through email. None of these methods provide any real information as it's clear they lie in their emails and communications. I will never purchase a Geeni product again and will be promptly destroying all Geeni products I own as to prevent future users from suffering the same mistake. I've already returned several through Amazon in this condition with no issue, and plan to continue. Geeni doesn't deserve my money."

John (1/5)

Do not waste your money and damage your trust

"Geeni smart plugs work for a short time and then stop functioning. The reliability is terrible, and the company does not stand behind their product. After multiple attempts to get support with no real help, I’m officially done with this brand."

Kam (1/5)

its good

"its good"

Gabriel B. (5/5)

bad

"no tiene movimiento, no hace Fotos de seguridad, decepcionado"

Ernesto M. (3/5)

Very pleased

"I’m very pleased with this purchase and previous purchases as well"

Keith T. (5/5)

Neat little thingies!

"I love being able to set them to come on and off like a timer, and being able to do it remotely through my phone. ."

Theresa S. (5/5)

works

"They wok like I wanted them to. Setup was easy"

Fred B. (5/5)

Easy to use and very handy

"I bought a 2 pack of these. . they work perfectly, my wife always panics about leaving her curling iron on, so i plugged it into one of these and now it dosn’t matter where we are, I just open the app and turn the plug off. . highly recommend these"

Mike (5/5)

Geeni plug

"Easy to install and works great"

Gerald W. (5/5)

Q&A

I want to use the plug in my attached garage electrical receptacle that is approximately 30 feet from my router inside my house. How far can the Geeni Dot Smart Plug be from my wi-fi router?
Yes, it should work. Wi-Fi signals will usually reach about 150 feet or over 45 meters for a 2.4Ghz frequency. However, the actual range may vary depending on the environment, such as the number of walls, floors, and other obstacles between the camera and the router. If you are concerned about the range, you can use a Wi-Fi extender to boost the signal.
Will it work outdoors in cold weather
It is not recommended for outdoor use in cold weather. The plug is designed for indoor use only and could be damaged by the elements. If you need to use a smart plug outdoors, we recommend using the Geeni Weatherproof Outdoor Plug. It is designed to withstand the elements and can be used in temperatures ranging from -4°F to 140°F. It is also IP64 rated, which means it is dustproof and water-resistant.