Frequently Asked Questions

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One Home, One App

The app works with all Geeni smart home devices, allowing easy control of your home from your Android or iOS smartphone. Allow your family, neighbors, and guests to access all your Geeni Smart Home devices.
Customer Reviews

Overall rating: 4.2972975 / 5 from 37 reviews.

AI Generated Review Summary

The Geeni Glimpse 1080p Camera offers excellent visual quality, brighter and clearer pictures, and supports up to 128 GB of local storage via MicroSD card. It provides 24/7 Full-HD recording and works seamlessly with home Wi-Fi, Amazon Alexa, and Google Home.

Summary topics

  • Visual Quality: 11%
  • Picture Clarity: 15%

Review topics: ["quality","issues","work","camera","picture","card","cost","app","angle","base","camara"].

Review highlights

  • "The image on this one is much brighter and clearer."John
  • "Excellent visual quality easy to use apt at a low cost."Greg S.
  • "Great camaras Good video Good quality Good in everything"Vanessa D.

Reviews

Great Camera and base

"Love my new cameras! Easy to setup. Love the nice big base! Awesome all around, so clear. Only suggestion would be to have a longer power cord"

Michael B. (5/5)

Yard Security Cameras

"I have two geeni cams and really like them both. You have multiple setting options for motion detection or get real time look at surroundings. Night vision could be improved but still see pretty descent with yard light. Overall I’d recommend them and for the price you can’t go wrong."

James L. (5/5)

Yard Security Cameras

"I have two geeni cams and really like them both. You have multiple setting options for motion detection or get real time look at surroundings. Night vision could be improved but still see pretty descent with yard light. Overall I’d recommend them and for the price you can’t go wrong."

James L. (5/5)

Decent camera

"Work well in the light. Not too well when it’s dark out."

David S. (3/5)

Prefer the Look

"The glimpse cameras worked well for about a year then the power cord became loose in the port and they keep losing power. Then I have to reboot them and reconnect them - annoying. I cannot find a replacement power cord on the app. I also have the Look cameras - no issues with them so far!"

Susan (3/5)

Easy To install

"i have 2 other Geenie cams and they are still working. it was easy to add to my Geeni app. i can add an sd scan disk and have access to saved videos."

Teresita G. (5/5)

No automation, needs to be added

"Cameras work well, but can't stand that they can't be added to automations, so I have to actually go in and turn notifications from them on/off when I don't want my phone going off. It's kinda irritating when it keeps letting me know I'm moving around in my own rooms while my other Geeni cams stop telling me when I'm home."

Xavier (3/5)

Best indoor camera I have for on the market

"peter19pan88@gmail.com I owe a lot of cameras different shape size and performance but by far this is the best bag for you buck the only thing I wish was it had Battery but it does run off of a battery pack for 7 days"

Terry (5/5)

The best in the entire market

"So reliable I will always have this company and they will always have me!"

Orion (5/5)

No SD Card

"I wish an SD card came with the camera??? Do anyone know what SD card size I need for this camera??"

Alexus W. (4/5)

Q&A

Does this work with android
Good day Leisha! Thank you for contacting Geeni by Merkury Innovations. We are glad that you raise this over to us. The geeni app works with android and iPhone. If you need assistance, please contact us by visiting our chat platform which is support.mygeeni.com. You can also set a scheduled callback so one of our best technical support will call you back. You can use this link: https://support.mygeeni.com/hc/en-us/articles/360053126594. We are open every day from 10AM to 7:00PM EST.
Is there a fee associated with this camera usage
Hi Tony! Thank you for showing interest with our camera. To answer your question, our app is free of charged when you download it via App store or Google Playstore. You don't need to pay for anything for the camera to connect and work on the app. For more information feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 10:00 AM to 7:00 PM EST.
my geeni glimpse is not connecting to your cloud server and therefore i cannot get it installed. I have installed another brand camera after and there was no issue. So how do i resolve this geeni -
Charm, I realized what you've gone through is absolutely not how we want you to experience our smart home products. Connecting devices in the internet can sometimes be challenging, our support team is waiting for you please call us at +1 (888) 232-3143, available from Mon-Sun, 10:00 AM to 7:00 PM EST.
How do I set my Geeni Glimpse to home and away modes?
Hi Carrie! Thank you for your interest with our products. To connect the camera to your home, your router must be running on 2.4 GHz WiFi. If you are asking on how to connect the camera away from home, you need to make sure that the phone with the Geeni app is connected to any source of internet such as mobile data or hotspot. For more questions, please call us at +1 (888) 232-3143. We are available from Mon-Sun, 10:00 AM to 7:00 PM EST.
Can several cameras be linked to one app?
Hi Wendy! Thank you for choosing Geeni by Merkury Innovations. To answer your question, yes, you can connect multiple Geeni or Merkury cameras to one app, as long as the router doesn't doesn't reach its maximum devices connected to it. Hope this information helps. For immediate assistance, you can reach us through our chat support platform or for your convenience, you may also set a scheduled callback: https://support.mygeeni.com/hc/en-us/articles/360053126594. We are open everyday from 10AM to 7PM EST.