Frequently Asked Questions

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One Home, One App

The app works with all Geeni smart home devices, allowing easy control of your home from your Android or iOS smartphone. Allow your family, neighbors, and guests to access all your Geeni Smart Home devices.
Customer Reviews

Overall rating: 4.5826774 / 5 from 127 reviews.

AI Generated Review Summary

The Geeni Look 1080p Indoor Camera offers full HD viewing, motion sensor alerts, and night vision. It is easy to install and works well, though opinions on the microphone and noise filter are mixed. The app is praised by some but criticized by others.

Summary topics

  • Motion Detection: 18%
  • Overall Performance: 11%

Review topics: ["quality","hardware","performance","issues","installation","features","work","camera","motion","picture","detection","night vision","audio","app","version","brand","microphone","solution","sensitivity","unit","filter","notifications","styles","experience","friends","card","side"].

Review highlights

  • "I love the motion detection and the voice detection."GodBlessedOne
  • "Completely satisfied with the motion detection and night vision."Berta
  • "The units perform very well."Emerson D.

Reviews

Love my new cameras gives me a sense of relief.

"I bought four of these to put all over from the inside windows looking out I have one on a carport. It gives me a sense of feeling like I can work at peace and alerts me when any movement is near my house. I can take a quick glance and I'm back to being relieved. I've had stuff stolen in the past off my carport/property and now this alerts me very quickly. I love this and you don't have to pay for the app. Unless you want to store stuff. Which I have no need at this time to store anything yet."

Stephanie C. (5/5)

πŸ‘

"πŸ‘"

michael w. (4/5)

Excelente calidad

"Lo recomiendo mucho este producto es excelente"

Magdalena L. (5/5)

Horrible Customer Service

"Camera actually works really great. However, I have been trying to cancel my service for 3 months and keep getting the the run around."

Carlos (1/5)

Was very easy to add

"Was very easy to add to my current app and works well for what I need"

Kristi H. (5/5)

"Love the simplicity. Easy to use, inexpensive cloud costs annually, and simple app. Just lovely."

Lissa (5/5)

Great Value. . . Great Tool

"Delivers as promised. . . A great view of my crawlspace with the night-vision. . . Easy to set up and a snap to install."

Andrew A. (5/5)

"Thank you I really appreciate"

Lina (5/5)

"Thank you so much for my package. I really appreciate it. Have a wonderful day."

Lina (5/5)

"Thank you very much for my package"

Lina (5/5)

Q&A

Awful product description. Is it battery power or cord power?
Hi Hank! We apologize for the confusion, the CW028 model is not a battery powered camera. You need to plug it in using micro USB cable to power on. For immediate assistance, you can reach us through our chat support platform or for your convenience, you may also set a scheduled callback: https://support.mygeeni.com/hc/en-us/articles/360053126594. We are open everyday from 10AM to 7PM EST.