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Frequently Asked Questions
For orders over $69, we offer free shipping. For orders below $69, there is a flat shipping fee of $7.95 to cover the cost of delivery. Rest assured, we strive to make shipping as convenient and affordable as possible for our valued customers.
Yes, we gladly accept returns. If for any reason you're not completely satisfied with your purchase, you have a 30-day window from the date of product arrival to initiate a return.
You can expect your order to be processed and shipped within 1-2 business days from the time of purchase. Once shipped, the average transit time for delivery is approximately 5 business days. Please note that delivery times may vary depending on your location and any potential unforeseen circumstances.
Geeni products require an existing home Wi-Fi network for setup and use, a smart device (phone or tablet), and the Geeni App which allows you to monitor and control all of your Geeni devices in one place.
All Geeni devices are compatible with 2.4 GHz Wi-Fi networks.
Geeni products are designed to work with your home Wi-Fi network. Your Geeni devices will not work with a mobile phone hotspot.
2.4 GHz is better than 5GHz for smart products because it provides longer coverage and [goes through] walls more effectively.
At Geeni, we strive to provide the best smart home solutions that cater to your needs and preferences.
With Geeni, you'll find a perfect blend of affordability, cutting-edge features, and smart automation, making your smart home journey effortless and enjoyable.
Recommended for You
on all orders over $69
within 30 days of purchase
4.8 stars & over 400,000 reviews
for all your smart devices